There are two steps into the building and one flight of stairs up to the clinic room. If you have a physical disability that means that you are unable to use the stairs, then we will offer a home visit, free of the increased charge, as long as it is within 1km. If it is outside this distance we can assist in finding you a more local clinic. 

Cancellation Policy:
- Please give 24+ hours cancellation notice
- If you cancel within 24 hours there with be a 50% charge. However, if I am able to find someone to take your slot, then there will be no charge.
- No-shows will be charged at the full rate. I have a busy diary, often with a cancellation/waiting list and so someone else could have used your time slot. 


Covid policy:

You must wear a mask at all times whilst in the building. A covid information + consent form will be sent separately. See Covid Protocol for more information.


What to wear?



Depending on which body part is being assessed and treated, some uncovering of skin is required, but only to the level which you feel comfortable with. If you cannot uncover due to religious reasons, then please let us know.


For any issues involving your legs, you are recommended to bring a pair of flexible shorts. Your physio will leave the room whilst you change. 


For women with back, neck or arm conditions you are recommended to wear a vest top or sports bra.


It is a good idea to bring clothes that you feel comfortable exercising in as physiotherapy will often involve prescription of exercises.


Towels will be provided.

Upper body – Bra for women, topless for men.

Lower body – Flexible shorts or appropriate underwear.


What to bring?

If you have an extensive medical history, relevant scans/letters or take a number of medications it is helpful if you bring a list of these with you. It is important that your medical history is covered before any physical assessment or treatment takes place.

What to expect?



1. Verbal Assessment – You will be asked about your current injury/complaint/problem and any concerns you have surrounding it. We will identify exactly what you are hoping for from physiotherapy and together come up with realistic targets.

2. Physical Assessment Various physical test will be completed starting with visual observations of your joints and posture. An assessment of your joints will follow, looking at their range and quality of movement. Next your movement will be assessment. 

3. Diagnosis – The assessment findings will be used to inform a diagnosis. You will be given an idea of how long recovery should take.


4. Treatment Plan -  A treatment plan will then be formulated which will involve one to one sessions of physiotherapy and a plan of what you need to do in your own time to best optimise recovery. This may include stretches, exercises and lifestyle changes.